How will my payments for in-club products and services be handled while the club is temporarily closed?
- For one-time events (e.g., spring break camp), we will provide refunds to impacted members for events that will not happen while the club is temporarily closed.
- For recurring services that have already been processed (e.g., swim lessons, GTX/Alpha), we will provide credits that can be applied against future charges on your membership account. The credits will be commensurate with days you are not able to access the program due to temporary club closure.
- For recurring services that have not yet been processed, we will temporarily suspend recurring electronic fund transfers from your bank account until your club reopens.