Contact Us
To learn more about Life Time, our clubs and membership options, call the number below during business hours.
Frequently Asked Questions
Find answers to your questions about memberships, offers, classes and more.
Browse FAQs
How do I view class schedules?
You can find a group fitness schedule by visiting the Classes page.
What classes are included with membership?
All studio and yoga classes are included in your membership. Additional fees apply to TEAM training and Reformer Pilates classes.
Which areas of the club are open to non-members?
Non-Members have access to our LifeCafe and LifeSpa. All other programs and amenities do require a membership at Life Time.
What are your guest policies?
You can request a guest pass here. Limit 1 Pass per 60 day period. Primary guest must be at least 18 years old, and an area resident where the Club is located. Guest registration and photo ID required. Pass is subject to club policies and may be limited to non-peak usage and may exclude the use of the outdoor pools and/or basketball courts. Free Pass not valid at Life Time Bridgewater, Life Time Gainesville and Life Time Sky (Manhattan). Pass valid for fitness amenity access only at Life Time Tennis and Galleria. Other exclusions may apply.
What is an Onboarding Session?
It is a one hour personal training session based on your needs and goals which includes a 30min workout and provides you with a 30day workout plan.
How do I apply for a job with Life Time?
Visit our career site.
How long can my child be in Kids Academy?
As a junior member, your child (age 3mon-11yrs old) will have access to the Kids Academy for up to 2 hours each day (3 hours at some locations) while you use the club.
Can I leave the club while my child is checked into the Kids Academy?
Members must remain onsite while their child(ren) are checked into Kids Academy or participating in programming outside of Camps.
Which clubs offer kids academy?
Find a club with Kids Academy
Do I need to be a member to enroll in swim lessons?
Yes. You would need to be a member to participate in programming available at the club.
What activities are available for my child? What costs extra?
Get more information on kids activities.
I heard a club is opening near me, where can I get more information?
We are continually pursuing the ability to establish additional Life Time destinations. See Coming Soon Clubs. If the location you're interested in is not listed, keep an eye on our website as we will add new locations regularly.
Who can be on my family membership?
Two adults age 18 or older who can show proof of cohabitation (driver’s license, utility bill, lease, mortgage, etc.) can be on a Couple or Family membership. A parent or legal guardian can add a dependent child ages 3 months to 26 years old upon payment of applicable add-on and service fees, in addition to monthly dues for each added dependent.
What are LT BUCK$?
LT BUCK$ are Life Time currency that can be used towards any Life Time service available in the LT BUCK$ Store. LT BUCK$ can also be used on select products and services in the Life Time Health Store. LT BUCK$ details
Do I have to sign a contract?
You would sign a general terms agreement with Life Time to become a member. The terms of the agreement are based on the type of membership purchased. We offer Month to Month memberships at all club locations and annual memberships at select locations.
Does my company offer corporate discounts?
Life Time partners with a number of companies across the country. Please contact your HR department to determine partnership/eligibility. To learn more about setting up a partnership, visit Life Time Corporate Wellness.
What's your cancelation policy for Annual memberships?
Annual members may cancel due to relocation or disability with provided proof.
What's your cancelation policy for Month to Month?
The cancelation policy varies based on membership type. Life Time offers a variety of options to put your membership on hold, for more information speak with an account manager at the club.
Would I be able to place my membership on hold?
You can put your membership on hold and stay connected to Life Time via our digital membership. Placing your membership on hold allows you to avoid the hassles and fees of rejoining when you’re ready to access the club. Monthly dues of $15 apply.
Can I purchase access to specific amenities only?
We do not have amenity specific memberships available.
Do you offer trial memberships?
All new memberships receive a 7 day trial period (10 days in Canada).
What other clubs can I access with my membership?
For specific club access information please contact us here, call 1-800-741-4109 or come into the club.
Didn’t find what you were looking for? Visit our Member FAQ page.
Already a member? Contact your club
Membership levels, types, amenities, services, programs and their associated dues, pricing, fees and/or charges may vary by location and are subject to change. Access to clubs, and certain services, programs, amenities, or areas within a club (e.g., outdoor pools, racquet courts) may be restricted, conditioned, or otherwise limited by specific terms and conditions and/or subject to a separate or supplemental fee for access or use (e.g., your access to the outdoor pool area may require a separate fee and be limited to your designated club). See club for additional terms and conditions that may apply. Always consult your physician before beginning any new exercise program.