Help & FAQs
Looking for answers? Many prospect account and membership topics are covered below.
Member Information
What is Life Time's cancellation policy?
How can I try out the club before I join?
How and when are my monthly membership dues collected?
What is included with membership?
Can I add additional people to my membership?
What is an onboarding session?
Can I put my membership on hold if I'm going to be away from the club for an extended time?
Do you offer trial memberships?
If I join, how many clubs do I get access to?
What are the different club levels and what do they mean?
What if I’m unable to use the club due to an injury?
Where do I find membership pricing information?
Facility, Programs and Amenities
How do I apply for a job with Life Time?
Where can I view class schedules?
Can I bring guests to the club?
Which areas of the club are open to non-members?
Do I need to be a member to enroll my child in swim lessons?
I heard a club is opening near me, where can I get more information?
What types of programming do you have available for kids?
Do I need to be a member to enroll my child in Kids Camps?
Does Life Time offer military discounts?
Does Life Time offer discounts through my employer?
What are the child center hours? Infants?
Don’t see your question?